Olá, não consigo filtrar por agentes na tela de Reporting, onde aparece a mensagem “Not found”. Além disso, ao exportar os volumes de chats seria interessante vir o nome do agente que atendeu.
Hi @Layson ,
Thank you for reaching out. May I ask if you’ve tried accessing the site using a different browser? The issue you mentioned appears to have already been resolved, and everything is working as expected on my end.
Please let us know how it goes—we’ll be happy to assist further if needed.