How do I enable chatinput?

Community Support
1

Hey! Love the new design, although is there a way to re-enable the chat input bar (type your message here) at the bottom of the trigger, or is it disabled permanently? It was quite useful.

Also, I noticed that when a widget is maximizing now from a trigger (window.Tawk_API.onChatMessageSystem = function(message) {
window.Tawk_API.maximize();
};),
it remains on the welcome screen, and doesn’t go to the conversation showing the trigger content like in the previous version. Will that be fixed in the future, or maybe there’s js to fix it?

2

Hi @young.devil24 ,

Thank you for your valuable feedback—we truly appreciate you taking the time to share your ideas with us. With the recent update in chat widget appearance, we’ll be forwarding your suggestions to our team for review, and we hope to implement them as soon as possible.

1 Like
3

New design introduced a lot of issues and is not even that good, it sucks that they didn’t even test it first.