How to connect html form with live chat tawk

Community Support
1

How to connect html form with live chat tawk
Format produk:
Uploading: Screenshot_2024_0824_202225.jpg…

Results when the buyer presses the order button
Uploading: Screenshot_2024_0824_195958.jpg…

I’ve used a.i but it still doesn’t work, help me ^^

2

Hi @fzkunzzteam, thanks for reaching out.

It looks like the screenshots were not uploaded.

Not sure how you’re trying to connect an HTML form with the tawk.to chat widget, but if you’re looking to capture customer details, consider adding a Pre-chat form instead:

If you need support, chat with our team on the tawk.to website and Help Center. We’re available 24/7-365.

3

I created an HTML PHP order form, how does it automatically send orders to live chat, tawk?, What’s the use of apikey if it doesn’t work?

4

@fzkunzzteam what do you mean by “sending orders”?

5

When the buyer presses the order butto

Screenshot_2024_0824_195958
Screenshot_2024_0824_195958720×1600 92.5 KB

n, all product order formats are automatically sent to the live chat, as shown in the image below:

6

This is the order format:

Screenshot_2024_0824_202225
Screenshot_2024_0824_202225720×1600 55.1 KB

7

@fzkunzzteam This is not currently possible, sorry.