We should improve tawk.to add a bot on Facebook Messenger / WhatsApp and add teams on WhatsApp ect…
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Hi @Cclement00
Thanks for your suggestions! We’ll forward it to our development team for consideration in future updates. If you have more ideas, feel free to share!
@karla Yes I have other suggestions
When we close the conversation, there will be a customer satisfaction survey in 1-2 hours, the customer will receive a satisfaction survey via email.
Can you do this for later?
I’ll give you a screenshot that I want to add.
When we close the conversation, a customer satisfaction survey will be sent via email in 1-2 hours…
I love tawk.to but I’m a bit dissapointed, I have the widget on my site along with a whatsapp number so visitors can contact me, and 95% of the visitors that contacts us, use whatsapp instead of the tawk.to widget which is a bummer because all of the new AI features and stuff. so I would really love that tawk.to could integrate whatsapp so I can use the tawk.to dashboard more often.