Integrating chatbot services in react native app

Community Support
1

I went through the documentation but I could not find the procedure to integrate tawk.to chatbot (live chat) services with react native (android) app. Please help

2

Hi @itsSiddharthA

Thank you for posting your query.

We don’t have a public SDK at the moment, but you can embed widget Webview inside your app.

You can also check the sample from the link below and take it as a starting point:
https://bitbucket.org/tawkto/widget-embed-android/src/master/

3

Step 1: Set Up Your React Native Development Environment.
Step 2: Setting up Amity React Native Chat UIKit.
Step 3: Link UI Kit to your React Native Project.
Step 4: Setting up for iOS.
Step 5: Setting up for Android.
Step 6: Integrate Amity React Native Chat UIKit.
Step 7: Start the conversation with the Chatbot.

4

Hi Sokoldw3,

Thank you for posting.

The post or steps that you provided above is not applicable.
We will check with our team if there are other options to achieve this.

5

Ohh, I’m sorry. I though it might be helpful.

6

Hello, Install react-native-webview using npm install react-native-webview.

7

Hi Team,

I am trying to integrate Tawk.to chat into my React Native application.

I have attempted to use react-native-webview by injecting the Tawk.to embed script inside a custom HTML content. However, the widget does not seem to load properly inside the WebView.

I tried both:

  • Directly embedding the script tag with src.
  • Dynamically injecting the script using document.createElement.

But in both approaches, the chat widget does not appear, and there are no visible errors either.

Could you please guide me on the correct approach to make the Tawk.to widget work reliably inside a React Native WebView?
Any best practices, tested examples, or known limitations with React Native would be highly appreciated.

8

Hi,

At tawk.to, we know how important it is to stay connected with your customers no matter where you are. While our Mobile SDK is still in development, we’re happy to offer a convenient solution to integrate live chat into your mobile application using our Direct Chat Link feature.

It’s completely free and provides your customers with quick and easy access to support and assistance. To get started, check out our Help Center article for step-by-step instructions: Help Center | tawk.to | How to add the tawk.to widget to your mobile application We’re confident that this feature will be a valuable addition to your customer engagement strategy, and we’re excited to help you enhance your overall customer experience.