IP banning does is not working for Nigerian spam. I try and at to banning ip list and says it already in the IP ban list. Every dy same IP but cant block them. any ideas?
Hi @astraeus ,
Thank you for reaching out! Have you tried copying the IP address from the ban list, removing it first, and then manually adding the IP again? This sometimes helps refresh the block and ensures it takes effect properly.
Hi, What worked was banning the IP during the chat.
Thanks for replies.
Thanks for your feedback. Just to confirm, does manually entering the IP address not work on your end? If so, are you seeing any error messages?
Please share any details or screenshots of what you’re getting so our team can further investigate the issue.
Manually didn’t work, just banning live during chat.