New with Tawk.To

Give me the breakdown on Tawk.To. Im coming from a very basic version of Zopim/Zendesk chat that had zero insight into customer analytics. Seems Tawk.To is far and away more valuable for me.

Any feedback on optimal website settings to get it running smoothly.

How well is the AI performing when it has a full api connection to your stores backend?

Hi @MGOTeam ,

Thanks for the feedback. If you want to learn more about tawk.to we have this academy to help you understand how it works:
Dashboard Training – tawk.to
Business Messaging Masterclass – tawk.to

You may also check these articles for best practices:
Help Center | tawk.to | Best Practices

And for AI Assist add-on we also have academy to help you understand:
AI Assist – tawk.to