Notification are not pointing to website

Hi, I’m using Tawk.to on my website, but I’m experiencing an issue where notifications are not redirecting users to my site as expected. When visitors receive a notification, they aren’t being directed to the website page or chat window. I’ve checked the widget setup, but everything seems correct.

Website: https://resultadodeltrisdehoy.com/

Could someone help me troubleshoot this issue? What settings or configurations should I check to ensure notifications link correctly to my website?

Thanks in advance!

There is no widget on your website also what do you mean by notifications not redirecting to website ?

I have added the code in the footer of website.

Hi, I’m inspecting the source code of your page, and it doesn’t seem like you’ve added the tawk.to code.

Could you take a screenshot of where you placed the widget code so I can help you?

Here are some steps that might help you:

To add the Tawk.to live chat widget to your website, follow these steps:

  1. Get Your Tawk.to Widget Code:
  • Log in to your Tawk.to account.
  • Navigate to Administration (the gear icon).
  • Select Property Settings and then go to Chat Widget.
  • Copy the widget installation code provided.
  1. Paste the Code into Your Website:
  • Open the HTML file of your website or access it through your website’s content management system (CMS).
  • Paste the Tawk.to code just before the closing </body> tag on every page where you want the chat widget to appear.
  1. Save Your Changes:
  • Save the updated HTML file and upload it back to your server if necessary.
  • If using a CMS like WordPress, save and publish the changes.
  1. Check the Widget:
  • Once you’ve saved the changes, open your website in a browser to confirm that the Tawk.to chat widget is visible and functioning.

Also you can contact tawk.to support at Contact Us – tawk.to
They will be able to help you better.