Preventing widget from opening automatically?

Does anyone know how I prevent the chat widget from automatically opening without user has clicked it?

It keeps popping up with the message “Welcome to our site, if you need help simply reply to this message, we are online and ready to help.”. I would also like to change that message but can’t figure out where.

But mostly, I would prefer if it does not pop up unless the user actually clicks the chat widget.


This is ‘‘Message Preview’’ and you can toggle it on/off form this setting here:

The welcome message is adjusted from Triggers:

Hope this helps.

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