Our platform has integrated the chat function from your platform. Currently, there is a problem. Users who register on our platform need to register on your platform as well in order to join a group chat or use the chat function. This is not very user-friendly. What I hope is that you can open an interface that allows us to quickly register on your platform, and as the management account of our company, we can assign these users to a certain group chat, or through the interface, query which groups have been created under our company’s account, and then the users can see this on our platform and apply to join the group chat by themselves.
Hi,
Thank you for reaching out to us.
Could you please provide a screenshot of the users who are required to register in order to access the chat function? Additionally, could you share your website URL with us?
If you have a dummy account available for testing purposes, we’d appreciate it if you could send the login credentials via direct message.
Looking forward to your response.