How can i Reply to questions asked when the person has aked questions then leaves chat?
Hi there, @FernhillStone
Thanks for your question! If someone leaves the chat without getting their answer, you can consider setting up a pre-chat form for your chat widget. This way, even if the person leaves the chat, you’ll still have their information, and you can follow up with the answers or information they were seeking. This ensures that you can provide assistance even if they’re not actively engaged in the chat.
You can read more on how to setup the Pre-chat form here: