Style widget - localization of text and gap between it and the chat icon

Community Discussion
1

Two questions

“We are here”
Can this text be changed for widgets that are setup for different language, eg Italian?

Can between “We are here” and chat symbol
On my site the text is squashed down on the symbol. Looks nicer on tawk.to website widget. How to fix?

2

Hi @chuckie,

Thanks for reaching out to us!

Just to clarify, the “We are here” message—or attention grabber—is actually an image, not text. To modify or replace it, you’ll need to update the image itself.

This Help Center article walks you through the steps to customize the attention grabber:
:point_right: Customizing the Attention Grabber | tawk.to Help Center

Let us know if you need any further assistance!

Best regards

3

Thank you for the clarification @JethroPaul .

1 Like
4

Is a custom uploaded image only for paid accounts?

5

Hi @MBSB,

Thank you for reaching out! Please note that the “We are here” or attention grabber feature is free of charge, and you can upload a custom image for it even on a free account.