Hi there,
We have an issue when a customer tries to lodge a ticket, they receive the error “unable to submit form. Please try again”. I have tested in chrome and have the same error. I cannot for the life of me work out how to fix. Does anyone have any ideas?
Hi @Coley,
Thanks for reporting this issue. Let me ask a few questions to help us better understand the issue:
Is this an intermittent or permanent issue for you?
Can you please send a link to the ticket form which is not working?
Have any of the submissions led to a ticket created?
Was captcha filled?