Suggestion live chat

Hello I want to make suggestions to improve the tawk.to service

I’ll send you the link to make it easier to see.


https://www.zohowebstatic.com/sites/zweb/images/salesiq/images/zsc-chat-rating.webp


https://www.zohowebstatic.com/sites/zweb/images/salesiq/images/zsl-worried-bot.webp

https://www.zohowebstatic.com/sites/zweb/images/salesiq/images/zsc-chat-rating.webp

why don’t you use SalesIQ then?

Because I want to improve Tawk.to because it would be so good.

No you basically want it to be like SalesIQ

No but I mean improve the live chat but not like that. I just want to improve the live chat.

I think the live chat system is fine, but what really needs improvement is fixing the ticketing system that doesn’t work, being able to customize the language of the tickets and the forms for receiving leads, introducing WhatsApp, Facebook, and Instagram channels, as well as modernizing the user interface since it looks very outdated, and adding a flow function for the chats, also dark mode for the dashboard.
But well, I can’t complain since I am not paying for the service, I mean I guess with my data, even though they say they don’t sell it to third parties