Tawk as messenger?

Hi! Can i use Tawk as messenger client ↔ courier? I need to read message from Tawk widget, transfer it to site backend and send answer via widget to client.

Hi @dimjeb

Thank you for reaching out! Currently, with the tawk.to platform, you can utilize the REST API and webhooks to send data from tawk.to to a third-party system. This is a one-way communication process, allowing you to automate tasks when specific events occur, such as a chat starting, ending, or a ticket being created.

You can set up webhooks to trigger actions whenever these events occur in tawk.to. You can read more about that here Help Center | tawk.to | REST API

Let us know if we can answer any more questions.