The invisible area is the size of the tawk chat widget when it is open. But while it is closed, it blocks users from interacting with the area. If I open the tawk chat widget and close it again, then I can interact with the page.
The issue is replicable on https://help.tawk.to/
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I can interact fine with the url you posted regardless if i click on the tawk.to chat widget or not, can you upload a video of the issue?
It’s probably this issue, which has already been fixed > Tawk widget blocks items behind - #3 by ray.d.son