What is up with the email system here at Tawk.to? Ive used many ticketing systems and this is by far the worst ticket email delivery system ive encountered. Judging by history of community discussions, it seems there is no care to fix this issue. What is going on #TawkDevs
Hi @Whelantek ,
I’m really sorry to hear about your experience with our ticketing email system. I understand how frustrating this must be.
To help us investigate further, could you please share the email address you used for your test tickets, along with a screenshot of the tickets you’ve created? This will allow our team to look into the issue more closely and work toward a resolution.
Thanks for your patience—we appreciate your cooperation.
That issue has been going on for years now.
Have added all tawk.to email senders to contacts on gmail and on a yahoo email ticket. Neither are getting ticket emails anywhere. Including spam folders. Have whitelisted all emails from tawk.to as well.
Thank you, and sorry for the inconvenience. I can see that the ticket with that number is currently delayed. Could you try creating a new ticket to check if the error still persists?