UX bug - clicking on "new conversation" button should auto-focus on the input box

Current behavior:

When clicking on “new conversation” or otherwise entering the widget in a conversation view, you have to do a 2nd click inside the text input to start typing a message.

Expected behavior:

Clicking on new conversation should grab cursor and focus it inside the text input box so you can immediately start typing.

Ex. to demonstrate, in, for Example, GMail, click on “Compose” and without clicking anywhere else start typing. Your cursor will be immediately focused in “To” field. No additional click necessary.

Hi @MatissSD, thanks for the feedback! Great suggestion to improve the desktop web experience (non-mobile). We’ve recently discussed this idea internally, and it will be implemented in a future update.

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