Validate name and email before chat

Community Discussion
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i use this chat my chat option how to validate name and email before chat

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Hi there @anbu

Thanks for reaching out!

I suggest utilizing the pre-chat form feature available on our platform. This feature allows you to validate the name and email of visitors before they can initiate a chat session. You can find detailed instructions on how to enable and customize the pre-chat form in our article: Pre-Chat Form Setup. It provides step-by-step guidance on enabling validation for name and email fields, ensuring accurate and valid information from visitors.

Let me know if you need help with anything else!

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