Hello, as I understood no option to hide WhatsApp client numbers on agent side, this setting is very helpful to avoid the agents to see clients phone numbers, its very important from your side to develop a setting to mask the phone numbers of clients on WhatsApp channel, at least the half phone number.
Hi @utocapital ,
Thank you very much for sharing your suggestion with us — we truly appreciate you taking the time to provide this feedback.
We understand how important it is to protect client information, especially when it comes to masking WhatsApp phone numbers on the agent side. Your idea of partially hiding the number to enhance privacy is definitely valuable.
I’ll be forwarding this to our team for review to see if this can be considered for future updates.
Thanks again for helping us improve our platform. Please feel free to share any other suggestions you may have.