Wrong language on chat window

Community Discussion
1

why is my widget appearing some text in english and some text in spanish ever since the new design, the chat window now shows english words, I have my chat widget in spanish,

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2

Hi @LEOHDZ ,

Thank you for your feedback, and apologies for the inconvenience.

It’s possible that the recent update to the appearance may have caused this issue. Our team is currently looking into it, and we’re working to resolve it as soon as possible.

We appreciate your patience and understanding.

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3

Thanks for the information.

4

Also here

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Thank you! I’ll forward this to our team to confirm whether it has been completed and included in the latest update.

We really appreciate your efforts in helping make our product the best it can be!

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6

Thanks. I have changed it on pre chat, online now it need to change on the message tab

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