Be able to enable/disable AI chat bot per chat widget

Community Discussion Feature Requests
1

Currently the AI widget is switched on for a whole account.

In use case, different widgets are linked to different brands, and I do not want some of them to use the AI chat bot feature, while in some widgets (linked to certain website) the AI bot is much more pertinent and I want the chat bot to be enabled. Currently the AI bot is enabled in all of them and this is not helpful for all of them.

So the option for being able to enable/disable the AI bot per chat widget would be great!

2

Hi Georgia,

Thank you for your post.

We are planning to add multi-bot functionality to allow further customization of channels that AI answers with future updates.

For now, workaround would be creating an alternative property with widgets that do not have AI for the relevant pages.

3