When uploading a profile image 1024x1024 to tawk.to admin it uploads fine but second I click save the image goes blurry then shows as blurred on website too.
I’ve tried 512x512,1000,x1000,1024x1024 and 1500x1500.
I talked to support who could not resolve the issue so told me to post it here.
Thanks
Hi Webjak,
Thank you for bringing this issue to our attention. I’m sorry to hear that you’re having trouble with your profile image on tawk.to. To further investigate this issue, could you please confirm if this is for the profile, property, or pages image?
Additionally, if you could provide us with the image that you are trying to upload, we could try to recreate the issue and log it as a bug. Please feel free to send the image via email to ralfs@tawk.to .
Thank you for your help in resolving this issue. We will do our best to get it fixed as soon as possible.
We are having the same issue with the Profile Picture for the Page Image. Has there been any progress on resolving this issue? Thanks so much!