Is there a way to change the messaging on the pop-out widget so that rather than saying “Message Me,” it says something like “Chat Now” to indicate that an agent is Live? I’ve had clients assuming I was away, because of this messaging.
Hi @ecalypso ,
You may change the minimized text for the chat widget. This article will help you:
Help Center | tawk.to | Changing the content on the minimized widget
Thanks but that’s not what I meant; I’m referring to the page that pops open once a client clicks on that pop-out link to chat . The one with the seemingly hard-coded text that says “Message Me” (see above screenshot) that the client must click on in order to enter the chat. It’s the same Message Me block that shows up on the standalone tawk to page. I hope that makes sense.
Hi @ecalypso,
May I have the website URL where I can see the ‘Message Me’ button or block so I can check further?
Or so we can better assist, I would suggest scheduling a call with our team. You can schedule a call in this link:
https://calendly.com/d/cp44-by8-859
Please note that times are shown in 24 hours and meetings will be held on Zoom.