I´d like to suggest a chat queue feature in tawk.to with customazation of max
simultaneous chat . Wh thinks that should be useful when there are so many clients in the chat at same time.
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Hi MarceloGraca,
Thank you for reaching out. The chat queue feature you’ve suggested could indeed enhance our user experience. At the moment, we have a 4-chat multi-view and an estimated reply time. Your idea for a queue position feature is interesting, and it’s something we’ll certainly consider. Appreciate your input on this!
Let us know if you have any other ideas.
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