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The original request for this was posted in April 2023. While I understand that implementing improvements from a design and development perspective can take time, but two years is excessive in any sense of the word. And your repeated responses that you cannot provide a timeframe for the release of this is unacceptable. Please speak to your development team and come back to us with a timeframe.

Hi Alison.Garay,

Thank you for your feedback, and I completely understand your frustration. I appreciate you sharing your concerns, especially given how long this request has been open.

While I understand why you’d like a timeframe, I’m afraid I don’t have visibility into our development roadmap or estimated release dates, so I’m unable to provide one. I also don’t want to give you inaccurate information or make commitments that I can’t guarantee.

What I can do is ensure your feedback—including your concerns about the length of time this request has been pending and the need for better visibility into its status—is passed along to our product and development teams. We recognize that updates on long-standing feature requests are important, and I’ll make sure your comments are included.

I realize this may not be the answer you were hoping for, but I appreciate your patience and your continued feedback. It helps us prioritize improvements and better understand what’s most important to our customers.

Regards,