More customization for the design of knowledge base

Community Discussion Feature Requests
1

Hello ! Im really want to make my knowledge Base more beautiful , but i cant , there is a lot of limits in the customizations …

so i though about a new suggestion that will make things more customizable …
List of things that need to get more customizable :

  • Submit ticket form - need a really big update if its the fields or if its the design customization
  • Page layout - wow that need immediately update . all the knowledge bases seems the same ! there is no something i can customization for make my Knowledge Base seeing different from others businnes Knowledge bases … Like the location of the logo , or the name of the company , or the search section , or the buttons place …

I really be happy if you will take attention for that ! that really important !

2

Hi,

Thank you for reaching out to us and for sharing your suggestion.

At the moment, you can edit the Submit Ticket form by following the steps outlined here:
Screenshot
Help Article – How to edit the Knowledge Base ticket form

As for the page layout enhancements you mentioned, we’ll check with our developers to see if these features can be added in the future.

Thanks again for your feedback—it’s always appreciated!