New features that would be great

It would be very beneficial I think to be able to create a shortcut and in the message field have the ability to create a sentence and have that sentence be a hyperlink. I.E the message is “Phone Review Link” and it is a hyper link to the google review page to a business.


Hi @Chris.Roberts

Absolutely, we appreciate your suggestion! The ability to create hyperlinks within the chat messages can be a useful feature. I’ll make sure to pass on this feedback to our development team.

If you have any more ideas or questions, feel free to share!

Yes! been looking forward to that feature for so many years…