Request for Chat Widget Background Color Customization Option

Community Discussion Feature Requests
1

Hi, I would like to change the background color of the chat because some elements on our website, including the background, are white, which currently matches the chat’s background color.

I have checked the widget settings, but I couldn’t find any options for adjusting the chat background color. The available settings only allow customization for headers, text, agent/customer messages, and other elements.

I have also referred to your help section and came across an article (Help Center | tawk.to | Customizing your widget placement with the JavaScript API), but it appears that the provided resources focus on modifying the position of elements rather than changing the background color.

Furthermore, I have contacted customer support and they suggested that I raise a feature suggestion on the forum. I appreciate your consideration.

2

Hi Oble,
Thank you for bringing this matter to our attention. We understand the importance of widget customization to match your website aesthetics. Currently, we are working on several visual improvements for the dashboard and widget, which includes extended customization options. Your suggestion for chat background color adjustment has been noted and will be taken into consideration as we continue our development efforts.

Let us know if you have any other feedback or suggestions.