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Nmm not really a substitute
I came here hoping that this feature would be already implemented or at least coming up.
Please make the ticket system and more importantly the ticketing messages (like the “Your message has been received and is currently being reviewed by our team. For your reference, this ticket id is #1.” email) translated!
I am specifically looking for the German translation.
I am very happy that the Widget & the Knowledge Base are so customizable and translated already! But this really surprised me.
Please make this a higher priority and get this launched sooner rather than later.
Warm regards,
Chris
1 Like
+1 pretty much agreed
+1 fixed english texts in the emails are a dealbreaker
yes we do not even use that feature because of that.
Amazing topic, this is a must, sounds simple, Idk much as the dev team, but is really helpful for us. Can´t use in production mode without this.
same situation here leo!
I just came here to request this feature and realized I wasn’t the first one. Please, dear devs, prioritize this. It’s a big world, and not all are native English speakers. Let me know if you need help translating to German or Swedish, and I’ll do it for you!
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I’ll be happy to translate to Hebrew.
I’m surprised that a very needed request from April 2023 still hasn’t made it through the development department and found way into the system. Do you have an estimated Date of Arrival?
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Any news about one year later or are emails send to the customer still only in English?
still only in english and it is highly unlikely thet will let us customize the language since this has been asked for years with no avail.
2 Likes
Also would like to see this feature.
Any news on this issue?
Thanks
the news is that there is not ETA for that to happen they are planing for future updates blah blah blah
Email should at least work.
Hi, any update on this matter?
Hi @LEOHDZ, I’m not sure how this relates to customizing email language. Let’s keep the discussion focused on relevant topics.
As a quick update regarding the other issue you referenced, our email systems are fully operational. We’re only seeing slight delivery delays to certain domains, and our team is actively addressing the issue. Progress is being made daily. Thanks for your understanding and patience.