Integrate Facebook Messenger, Whatsapp, Telegram and more

Request:

This will allow us to respond not only messages coming from the live chat but also from our facebook pages. Being able to answer e-mails and other chat services such as telegram would also be great! This Will save us a ton of time because it allows us to manage all our visitor’s messages coming from many different sources in a single place.

Plus 1281 votes

5 Likes

100% with you on Whatsapp. Quite a popular media in South Africa and Africa

3 Likes

Hello, Every one

We really like this page the tawk is every time help provide us. and the telegram way is also great for us.

Best regard,

1 Like

Hi, we are currently using Freshworks/Helpdesk for our customer communication, they have been using WhatsApp Business for a while and it would be very useful for us to have that here as well, as it’s a lot cheaper here!

Supporting Telegram and WhatsApp will end the industry of omni-channel competitors :joy: .

1 Like

Can’t wait to see this feature on Tawk.to, my organization has been requesting this from time immemorial.

Please consider as fast as possible.

1 Like

100% needed now tidio chat offers it too

In a first step it would help to get the “own” tawk.to emails (= “tickets”) into one chat with the customer, instead of separate email conversions and need to turn from one window to another in the app or the web dashboard and search for a previous message of the customer in several tickets and / or chats.

To get all the messages with a customer in ONE chat is what you can expect from a modern chat / omni-channel messenger solution :slight_smile:

In short: do not separate emails and chats and put all these messages with a customer in one chat.

if not whatsapp at least messenger and instragram.

2 Likes

bump :radio: silence from tawk to :disappointed_relieved:

1 Like

100% Tawk to needs whatsapp integration.

2 Likes

This is a must-have Feature.

2 Likes

Please bring integration with Whatsapp, Telegram, FB Messenger, Instagram. It is the most needed.

1 Like

Voted!

Need this feature