Thanks @Clerison, glad you like it! Could you please provide a jam.dev recording of the KB issues you’d like to report so we can troubleshoot?
We have already fixed quite a few, so please make sure that you are on the latest version by clearing your browser cache and doing a hard refresh.
For example, I can’t add more images, code, videos, etc. It’s only letting me add paragraphs of text.
Hi @Clerison, try /image and /video and hit enter? You can then add links to media or upload.
Let’s keep this thread on topic – omni-channel integrations in the tawk.to Inbox.
Which channels would you like us to add next? 
Comment below!
