Hi, I would also like to know if there is any forecast or update on the progress.
Thank you.
Hi,
At the moment, we don’t have any information on when this feature will be implemented. We will inform you on our updates page or via the notifications in the tawk.to dashboard once this feature is implemented.
Feel free to let me know if you have any more questions.
Hi,
If we don’t have information on when, do we at least have information on how important the dev team deem this integration? On a scale of 1 to 10?
Thanks
Hi @xanderv ,
Thanks for reaching out!
While we don’t have a public roadmap and can’t provide a specific timeline or priority rating on a scale from 1 to 10, I can share that our current focus is on expanding the flexibility of AI Assist and building omnichannel integrations. These initiatives are top priorities for the team at the moment.
If we have more details on the integration in question down the road, we’ll be sure to keep you updated.
Let me know if you have any other questions!
mmm… Omni-channel should be the absolute top priority, especially since all other competitors have had integration with WhatsApp, Telegram, Instagram, Messenger, X, Line, and WeChat for years