Hi, I would also like to know if there is any forecast or update on the progress.
Thank you.
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Hi,
At the moment, we don’t have any information on when this feature will be implemented. We will inform you on our updates page or via the notifications in the tawk.to dashboard once this feature is implemented.
Feel free to let me know if you have any more questions.
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Hi,
If we don’t have information on when, do we at least have information on how important the dev team deem this integration? On a scale of 1 to 10?
Thanks
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Hi @xanderv ,
Thanks for reaching out!
While we don’t have a public roadmap and can’t provide a specific timeline or priority rating on a scale from 1 to 10, I can share that our current focus is on expanding the flexibility of AI Assist and building omnichannel integrations. These initiatives are top priorities for the team at the moment.
If we have more details on the integration in question down the road, we’ll be sure to keep you updated.
Let me know if you have any other questions!
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mmm… Omni-channel should be the absolute top priority, especially since all other competitors have had integration with WhatsApp, Telegram, Instagram, Messenger, X, Line, and WeChat for years
Whatsapp integration gets more and more important. I actually signed up for the breath of features of tawk, but without whatsapp integration all the nice features are useless.
I just gave up on tawk,to a while ago. Most competitors have had WhatsApp integration for a very long time, while Tawk.to has been promising an integration for years, but it still hasn’t happened.
Hi,
Thank you for reaching out and sharing your feedback — we truly appreciate it.
While we can’t provide a specific timeline or ETA at this stage, please know that this feature is one of our top priorities. We’re actively working towards it, and we’re confident it will be implemented in the near future.
We’ll be sure to notify you as soon as it becomes available.
Thanks again for your support and patience.