Me waiting for Tawk.to to release Dark Mode, along with WhatsApp, Instagram, Facebook, and Telegram integration in the app
It is actually shameful how tawk.to canât even be bothered to reply or provide updates to their customers.
@kristaps, what are you doing over there? Do you check this forum every 12 months and then go back under your rock?
Yeah, we got tired of waiting for Tawk.to, so we switched to another app. The bosses are really thrilled with the new app. I mean, itâs good â it has an AI bot using ChatGPT, along with a codeless bot that allows for a hybrid chat flow. It also integrates with WhatsApp, Telegram, Facebook, and Instagram. Itâs perhaps just missing SMS and Twitter, but still, I like Tawk.to better. However, itâs not my call
Can you share the name of this app?
Latin america is a must
try enchant, this is what I use, I like tawk better on the AI part however they have a solid call/SMS/whatsapp platform
Our company switched to Zohoâs SalesIQ. But itâs not all sunshine and rainbows. If you want to have an AI bot like tawk.to, youâll also need an OpenAI account and a moderate level of knowledge to integrate it with SalesIQ. However, once integrated, it works properly.
Personally, I prefer tawk.to for its ease of use, and I use it on my personal site, but the fact that in 2024 they donât have multi-channel integration does put the platform at a disadvantage compared to its competitors. Tawk.to has been announcing the integration for a while, but we still donât know when it will actually be available, also the lack of a reliable ticket system that do actually reach gmail accounts on time and manner, our IT managers decided to make the switch
enchant, is quite complicated to integrate whatsapp⊠you need to buy a number with twillio then have a twillio account etc etc⊠tidiochat and salesiq have an easy set up imo
Would it be possible to add LINE message integration? There are so many LINE users, and this feature would really help us out. Thanks so much!
Thank you for sharing your feedbackâwe understand the frustration around delays and appreciate how important these integrations are to your business.
Weâre excited to announce that Facebook Messenger, our first omnichannel integration, is nearly ready to launch. While itâs taken longer than expected, weâre focused on delivering a solution that integrates seamlessly with our platform.
Next, weâll begin work on Phone, SMS, and WhatsApp integrations. These will roll out incrementally, allowing you to manage all your conversations effortlessly within tawk.to.
Stay tunedâmore updates are on the way.
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