|
Modify the "related article" setting (the view)
|
|
2
|
285
|
June 8, 2023
|
|
Ability to remove a property member from an internal group chat
|
|
1
|
497
|
April 27, 2023
|
|
Auto offline when idle
|
|
2
|
312
|
June 7, 2023
|
|
Enlarge KB images on click
|
|
4
|
333
|
June 7, 2023
|
|
Group by according to Multiple choice
|
|
2
|
518
|
June 6, 2023
|
|
Select Alias when logging in
|
|
2
|
285
|
June 2, 2023
|
|
Chat and ticket list: sortable column headings
|
|
2
|
325
|
May 29, 2023
|
|
Banning bot farm locations
|
|
2
|
355
|
April 17, 2023
|
|
Chat widget blocked from appearing on site by browser extensions
|
|
2
|
1654
|
May 26, 2023
|
|
Redirects To Another Platform
|
|
1
|
592
|
April 16, 2023
|
|
Customize Dashboard?
|
|
2
|
397
|
May 25, 2023
|
|
Visitor Initiating NEW chat (w/ new/different dept. and/or question)
|
|
2
|
628
|
May 25, 2023
|
|
Disable visitor typingCan the parrot that is on the bottom of the chat ear where people type be moved higher function
|
|
2
|
414
|
May 25, 2023
|
|
Feature to initiate a chat with specific agent
|
|
1
|
390
|
May 25, 2023
|
|
Timestamps on Chats - 24-hour Time VS Standard 12-hour Time
|
|
1
|
635
|
May 24, 2023
|
|
Sending Form by Shortcut
|
|
1
|
347
|
May 24, 2023
|
|
A spyhole to see visitors, while Chat is offline
|
|
1
|
278
|
May 22, 2023
|
|
Email Collect System
|
|
1
|
1067
|
May 20, 2023
|
|
Hourly Breakdown of Historical Number of Visitors
|
|
2
|
300
|
May 17, 2023
|
|
Partial rollout instead of exposing the widget for entire 100% of the traffic?
|
|
1
|
190
|
May 17, 2023
|
|
Forward mail for auto open ticket
|
|
1
|
399
|
May 17, 2023
|
|
Export of Convesations/Tickets to Zendesk
|
|
3
|
875
|
May 15, 2023
|
|
Make a feature where one agent can speak to two customers in the same chat - so the two customers can see each others messages AND the agents
|
|
1
|
245
|
May 15, 2023
|
|
Quick Responses in Chat for Customers
|
|
2
|
429
|
May 12, 2023
|
|
Apple Business Messaging Integration
|
|
1
|
376
|
May 12, 2023
|
|
Different Sounds by Property visited
|
|
1
|
267
|
May 6, 2023
|
|
Operator to Operator Chat with File Send feature
|
|
1
|
411
|
May 6, 2023
|
|
How to stop tracking team member visits?
|
|
5
|
1040
|
May 6, 2023
|
|
Uploading of PDFs to KB
|
|
4
|
958
|
May 5, 2023
|
|
Better compatibility with Zapier and other CRM's
|
|
1
|
280
|
May 5, 2023
|
