|
Desktop client taskbar ICON FLASH for incoming notifications
|
|
2
|
299
|
January 5, 2024
|
|
Agent Live chat report
|
|
0
|
198
|
January 4, 2024
|
|
Tawk widget creating an invisible iframe on the screen when zooming in the browser
|
|
5
|
557
|
January 4, 2024
|
|
NPS Measurement
|
|
0
|
250
|
January 3, 2024
|
|
Visual chat request alerts should be available, not only sound
|
|
0
|
232
|
January 3, 2024
|
|
Sometimes a customer open more than one chat for the same issue
|
|
1
|
209
|
January 3, 2024
|
|
Calculating Historical Analytics
|
|
2
|
258
|
January 2, 2024
|
|
Import spreadsheets into the Knowledge Base
|
|
3
|
567
|
January 2, 2024
|
|
My widget triggered a welcome message even though it was offline due to the scheduled hours
|
|
2
|
480
|
January 1, 2024
|
|
AI Assist and User Attributes
|
|
1
|
467
|
January 1, 2024
|
|
Live chat departement
|
|
2
|
243
|
January 1, 2024
|
|
Annual schedule - holidays
|
|
3
|
560
|
December 22, 2023
|
|
Automatic chat closure
|
|
4
|
487
|
December 22, 2023
|
|
Give customers access to their chat history
|
|
1
|
366
|
December 22, 2023
|
|
Automatically change online status when no activity is detected for X seconds
|
|
8
|
1056
|
December 21, 2023
|
|
Customer satisfaction survey
|
|
4
|
427
|
December 20, 2023
|
|
Webhook events for AI
|
|
1
|
259
|
December 18, 2023
|
|
Change the branded text "Add free live chat to your site"
|
|
2
|
1744
|
December 15, 2023
|
|
SSO Integration Support (Microsoft Entra ID/Azure AD)
|
|
0
|
216
|
December 13, 2023
|
|
Audio message in widget
|
|
2
|
265
|
December 12, 2023
|
|
Integrating support tickets directly into my app
|
|
1
|
308
|
December 8, 2023
|
|
JavaScript API: How can I get the chatID of the chat currently taking place?
|
|
2
|
609
|
December 7, 2023
|
|
Organize Knowledge Base Articles
|
|
3
|
250
|
December 7, 2023
|
|
Add Customizable Icons to Knowledge Base Categories
|
|
3
|
335
|
December 7, 2023
|
|
Custom attributes in Triggers
|
|
3
|
457
|
December 6, 2023
|
|
I want to hide 'View in Full' button in chat widget
|
|
1
|
279
|
December 6, 2023
|
|
AI Assist stops engaging
|
|
4
|
310
|
December 6, 2023
|
|
Is possible to add article recommendation feature on Knowledge Base landing page?
|
|
2
|
351
|
December 6, 2023
|
|
Integrated WhatsApp / Facebook Messenger
|
|
4
|
541
|
December 6, 2023
|
|
Chat adjusted to the language version of the site
|
|
3
|
459
|
December 1, 2023
|
