|
Is there a way to round robin the different chats that come in to different agents?
|
|
4
|
2016
|
March 1, 2024
|
|
Transfer reports to MS Power BI
|
|
0
|
722
|
February 29, 2024
|
|
Sending automatic greeting text should be available as I join chat with the visitor
|
|
2
|
1433
|
February 27, 2024
|
|
Block my own traffic
|
|
1
|
661
|
February 27, 2024
|
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Image link disappears after saving
|
|
1
|
464
|
February 27, 2024
|
|
Phone Number Format / Formating
|
|
1
|
717
|
February 27, 2024
|
|
Allow customers to view all help articles without the need to search via keyword in the chatbox
|
|
1
|
1006
|
February 27, 2024
|
|
Thanks, site and platform Tawk
|
|
1
|
625
|
February 27, 2024
|
|
New ticket creation notification is not going to the setup email
|
|
4
|
834
|
February 27, 2024
|
|
Build an autoresponder in Tawk.to
|
|
2
|
2742
|
February 16, 2024
|
|
Assigning ticket automatically to specific agent based on contents/words in the email
|
|
6
|
2704
|
February 16, 2024
|
|
Adding links (hyperlinks) to Snippets
|
|
0
|
820
|
February 16, 2024
|
|
Extending Department Dropdown in Chat Widget (New Conversation Form)
|
|
3
|
1067
|
February 15, 2024
|
|
Unable to Update Details Error When Saving a Knowledge Base Article
|
|
2
|
1259
|
February 15, 2024
|
|
[AI Assist] How to teach Apollo AI to transfer chats to human agents?
|
|
1
|
6765
|
February 8, 2024
|
|
AI Data Source KnowledgeBase Article On-Off
|
|
1
|
1883
|
February 7, 2024
|
|
Community functionality
|
|
0
|
483
|
February 6, 2024
|
|
Does anyone use the same Apollo bot on several websites?
|
|
3
|
1017
|
February 5, 2024
|
|
Use the same chat over multiple subdomains
|
|
1
|
1466
|
February 1, 2024
|
|
Allow html to messages
|
|
1
|
614
|
February 1, 2024
|
|
Blurry profile image
|
|
2
|
1228
|
January 31, 2024
|
|
[AI Assist] Updates to Apollo AI default Base Prompt, behavior toggles and language model
|
|
2
|
1946
|
January 31, 2024
|
|
Replying to questions asked
|
|
1
|
853
|
January 30, 2024
|
|
Add a case number
|
|
0
|
555
|
January 27, 2024
|
|
Improved text on email
|
|
0
|
633
|
January 19, 2024
|
|
Shorten the Direct Chat Link
|
|
1
|
950
|
January 19, 2024
|
|
Improved support for the future
|
|
1
|
695
|
January 18, 2024
|
|
Create link to the ticket form within the Knowledge Base
|
|
1
|
845
|
January 18, 2024
|
|
Add social media features
|
|
4
|
1624
|
January 17, 2024
|
|
Improve on emails
|
|
2
|
569
|
January 17, 2024
|
