|
Triage / decision tree before AI answer
|
|
2
|
595
|
October 31, 2023
|
|
Chat on blogger
|
|
3
|
446
|
October 30, 2023
|
|
Update Knowledge Base article editor to this millennium
|
|
3
|
787
|
October 26, 2023
|
|
Auto-reply to tickets, chat transfer, chatbot, translation, post-chat survey
|
|
13
|
2633
|
October 26, 2023
|
|
Edit a message after it's sent
|
|
3
|
624
|
October 25, 2023
|
|
Block email addresses
|
|
1
|
549
|
October 25, 2023
|
|
Suggestion to add transfer to another team
|
|
2
|
464
|
October 23, 2023
|
|
Recent Page Views Info Feature
|
|
1
|
737
|
October 23, 2023
|
|
Suggestion for live chat
|
|
2
|
419
|
October 23, 2023
|
|
Get contact mail address for create specific url
|
|
1
|
414
|
October 23, 2023
|
|
Tawk.to chat widget is failing after I added OpenReplay
|
|
2
|
817
|
October 23, 2023
|
|
Notify customer that an agent has left the chat
|
|
1
|
452
|
October 20, 2023
|
|
trigger attached to a chat widget
|
|
1
|
700
|
October 19, 2023
|
|
Better view for internal KB articles? Links to private articles?
|
|
3
|
633
|
October 19, 2023
|
|
Change "system" translation request
|
|
4
|
585
|
October 19, 2023
|
|
from the chat window if the person who is talking to us already has some tickets previously opened
|
|
1
|
508
|
October 18, 2023
|
|
onPrechatSubmit feature not working
|
|
2
|
599
|
October 18, 2023
|
|
Know Your Customer
|
|
3
|
754
|
October 18, 2023
|
|
Is this plugin Free or paid?!
|
|
2
|
2801
|
October 13, 2023
|
|
Feature request to add options for shorter time delay on triggers
|
|
1
|
445
|
October 12, 2023
|
|
Timestamp in Chrome is an hour behind
|
|
2
|
644
|
October 12, 2023
|
|
Upload Document for the AI
|
|
1
|
791
|
October 11, 2023
|
|
Is there a way to add more than 20 Chat Widgets or a way to share our Knowledge Center Database
|
|
1
|
813
|
September 28, 2023
|
|
KB > Copy public link to share
|
|
7
|
932
|
October 10, 2023
|
|
Knowledge Base Website Embed & Customization Ticket Form
|
|
2
|
1199
|
October 9, 2023
|
|
Option hide the "last updated" status on the knowledge base
|
|
2
|
605
|
October 6, 2023
|
|
Ai doesn’t send a request to agent
|
|
1
|
426
|
September 26, 2023
|
|
Links to crawled websites
|
|
2
|
1939
|
September 26, 2023
|
|
A superhero function that we need
|
|
1
|
536
|
September 25, 2023
|
|
Automatically notify users through the chat about new articles
|
|
1
|
349
|
September 25, 2023
|
