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Tracking tickets from the Knowledge Base
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0
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399
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May 20, 2024
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Widget design improvements - remove left line on pre-chat & grey outline of the widget
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7
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540
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May 17, 2024
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Add more roles for property members
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5
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726
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April 1, 2024
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Upload CSV to Apollo via API
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1
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541
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March 28, 2024
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Apollo types too fast: Option to delay subsequent responses' time in the same chat and should be proportional to word count
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3
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518
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March 19, 2024
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Duplication of articles
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0
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460
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March 4, 2024
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Sending automatic greeting text should be available as I join chat with the visitor
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2
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686
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February 27, 2024
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Use the same chat over multiple subdomains
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1
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834
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February 1, 2024
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Improved support for the future
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1
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409
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January 18, 2024
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Ability to 'Sleep' or pause repeating notifications of the desktop app
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1
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493
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January 16, 2024
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[Released] Embed images and add files to Shortcuts
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3
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595
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January 9, 2024
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New Filter in Reports
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2
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406
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January 9, 2024
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Right mouse button should not be disabled in chat window
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0
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389
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January 8, 2024
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NPS Measurement
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0
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383
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January 3, 2024
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Visual chat request alerts should be available, not only sound
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0
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414
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January 3, 2024
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Make Contact Attributes accessible within Zapier
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0
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620
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November 18, 2023
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Google Business Profile Chat & Facebook Chat
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2
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840
|
November 17, 2023
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Add missed chat as a trigger in the API
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1
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479
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November 15, 2023
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Introduce departments hierarchy
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1
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520
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November 15, 2023
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Avoid showing the Details ticket number to users on subject email
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1
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536
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November 15, 2023
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Translate chats in real-time
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5
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2558
|
November 5, 2023
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Suggestion to add transfer to another team
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2
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425
|
October 23, 2023
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Image upload option in Offline Widget
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1
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657
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September 25, 2023
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Allow AI-Assist Avatar Upload
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7
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1198
|
September 8, 2023
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Display "department" in the widget frontend dropdown alphabetically
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1
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452
|
September 4, 2023
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Chat Agent has more control - Close chat session and email chat script once closed
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2
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733
|
August 14, 2023
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Encuestas para evaluar a los agentes
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1
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375
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June 30, 2023
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Browser Extension
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2
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1442
|
May 30, 2023
|
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Tickets: Custom status, settings and UX improvements
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2
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402
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June 15, 2023
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Sending Form by Shortcut
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1
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555
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May 24, 2023
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