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Change the next ticket number
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1
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838
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June 14, 2024
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Requesting to add java script method to send a message in Chat widget after visitor responds with specific message
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0
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905
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June 4, 2024
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Tracking tickets from the Knowledge Base
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0
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866
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May 20, 2024
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Add Placeholder for shortcuts or templates
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0
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943
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April 18, 2024
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Apollo types too fast: Option to delay subsequent responses' time in the same chat and should be proportional to word count
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3
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1035
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March 19, 2024
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Desktop client taskbar ICON FLASH for incoming notifications
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2
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974
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January 5, 2024
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Agent Live chat report
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0
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768
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January 4, 2024
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A way to get the 'Submit Ticket' button onto a chat widget or embedded into our websites
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1
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1276
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November 15, 2023
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Translate chats in real-time
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5
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4507
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November 5, 2023
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Option hide the "last updated" status on the knowledge base
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2
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999
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October 6, 2023
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Prevent "Agents" from accessing "Addons" page in Administration, to not know addons prices
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1
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888
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September 7, 2023
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Chat Agent has more control - Close chat session and email chat script once closed
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2
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1911
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August 14, 2023
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Azure Active Directory single sign-on
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2
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1632
|
July 22, 2023
|
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Responsive Attention Grabber to mobile
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2
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1035
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June 16, 2023
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Display more than 2 options in widget dropdown menus (without requiring user to scroll)
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7
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1092
|
September 3, 2026
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Traffic Filtering
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5
|
776
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July 21, 2026
|
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Ability to Edit Tags
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3
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982
|
June 18, 2026
|
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Client/Customer Portal
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3
|
419
|
June 8, 2026
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Agents - Account Permissions Per Element
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1
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358
|
May 18, 2026
|
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Email notification lead capture form only
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1
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474
|
May 5, 2026
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Offline Messaging User
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1
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398
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April 27, 2026
|
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Show information if there are already created tickets for this chat at chat's window
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3
|
1022
|
December 23, 2024
|
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Agent Profile Name in WhatsApp messages
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1
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409
|
April 8, 2026
|
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Dividers in shortcuts
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3
|
421
|
April 2, 2026
|
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Make Contact Attributes accessible within Zapier
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2
|
1516
|
November 20, 2025
|
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Auto correction in windows app
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1
|
470
|
November 3, 2025
|
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[Completed] Embed images and add files to Shortcuts
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5
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1857
|
October 9, 2025
|
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Knowledge Base Language naming conventions
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|
8
|
784
|
August 15, 2025
|
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Support localhost in Availability Restriction --> Domain Restriction
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1
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1139
|
August 2, 2025
|
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Apple Business Messaging Integration
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3
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1097
|
July 13, 2025
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