|
knowledge database category images
|
|
1
|
221
|
November 11, 2025
|
|
Please bring back the direct Pre-Chat form!
|
|
3
|
738
|
October 14, 2025
|
|
Activate Phone Number - coming soon
|
|
5
|
1515
|
September 29, 2025
|
|
Feature Request: Full Translation Support for Chat Interface Strings
|
|
3
|
799
|
September 22, 2025
|
|
Enhanced User Context: Add Current Page URL Passing to Chat/Apollo AI
|
|
5
|
908
|
July 14, 2025
|
|
Add Chat Widget default country code phone number or restriction country code
|
|
3
|
751
|
June 3, 2025
|
|
Customize Columns Monitoring Screen
|
|
7
|
778
|
May 29, 2025
|
|
Help distinguish messages from different properties (e.g. different background colour)
|
|
8
|
1096
|
December 13, 2024
|
|
Improved analytics and reporting
|
|
1
|
864
|
November 25, 2024
|
|
Allow for specifying a CSP nonce when initialising a Widget
|
|
2
|
1685
|
October 31, 2024
|
|
Allow customization of message that shows after a contact form is submitted
|
|
0
|
429
|
October 31, 2024
|
|
Add variable Phone Number to Visitor object in Webhook
|
|
4
|
2058
|
January 18, 2024
|
|
Apollo in chat messaging delay
|
|
1
|
792
|
September 20, 2024
|
|
A message to inform visitors no agentes are available when escalation request
|
|
5
|
1098
|
September 11, 2024
|
|
Request to Enable Offline Visitor Logs
|
|
0
|
455
|
September 11, 2024
|
|
Ability to change color of the typing dots in chat
|
|
3
|
603
|
September 8, 2024
|
|
Chat flows, instead of A.I chatbot
|
|
3
|
730
|
August 23, 2024
|
|
Editing lead capture forms?
|
|
2
|
1129
|
August 22, 2024
|
|
Message - A new ticket has been created
|
|
2
|
1034
|
August 13, 2024
|
|
Add "End chat session" to shortcut's Actions
|
|
4
|
1520
|
August 1, 2024
|
|
Apollo AI automatically stores user information
|
|
1
|
684
|
July 16, 2024
|
|
E-Commerce Integration
|
|
5
|
1451
|
June 24, 2024
|
|
Reply-To headers should not be ignored
|
|
2
|
897
|
June 19, 2024
|
|
Change the next ticket number
|
|
1
|
634
|
June 14, 2024
|
|
Requesting to add java script method to send a message in Chat widget after visitor responds with specific message
|
|
0
|
699
|
June 4, 2024
|
|
Tracking tickets from the Knowledge Base
|
|
0
|
644
|
May 20, 2024
|
|
Add Placeholder for shortcuts or templates
|
|
0
|
734
|
April 18, 2024
|
|
Desktop client taskbar ICON FLASH for incoming notifications
|
|
2
|
763
|
January 5, 2024
|
|
Agent Live chat report
|
|
0
|
584
|
January 4, 2024
|
|
A way to get the 'Submit Ticket' button onto a chat widget or embedded into our websites
|
|
1
|
1002
|
November 15, 2023
|
