|
Make pre-chat mandatory for each new service
|
|
12
|
916
|
March 26, 2024
|
|
A superhero function that we need
|
|
1
|
288
|
September 25, 2023
|
|
Chat reason report (not tags)
|
|
4
|
381
|
June 21, 2023
|
|
Cutom HTML footer for tickets
|
|
5
|
144
|
September 16, 2024
|
|
Chat flows, instead of A.I chatbot
|
|
3
|
145
|
August 23, 2024
|
|
Add "End chat session" to shortcut's Actions
|
|
4
|
221
|
August 1, 2024
|
|
Scribe Embed Integration in the Knowledge Base
|
|
2
|
422
|
June 28, 2024
|
|
Restrict agents from editing knowledge base
|
|
4
|
429
|
June 4, 2024
|
|
Allow custom CSS styling in Remove Branding plugin
|
|
1
|
590
|
April 9, 2024
|
|
Feedback form in chat widget or outside of widget
|
|
1
|
337
|
March 30, 2024
|
|
Is there a way to round robin the different chats that come in to different agents?
|
|
4
|
689
|
March 1, 2024
|
|
Change the branded text "Add free live chat to your site"
|
|
2
|
1719
|
December 15, 2023
|
|
Update Knowledge Base article editor to this millennium
|
|
3
|
428
|
October 26, 2023
|
|
Better view for internal KB articles? Links to private articles?
|
|
3
|
364
|
October 19, 2023
|
|
AI limit number of messages per visitor
|
|
5
|
605
|
September 15, 2023
|
|
Merge tickets possiblity
|
|
1
|
373
|
June 28, 2023
|
|
Tag List with check box
|
|
1
|
495
|
April 27, 2023
|
|
Add variable Phone Number to Visitor object in Webhook
|
|
4
|
977
|
January 18, 2024
|
|
Automatic ticket creation functionality for the chatbot
|
|
0
|
99
|
October 23, 2024
|
|
Apollo in chat messaging delay
|
|
1
|
210
|
September 20, 2024
|
|
A message to inform visitors no agentes are available when escalation request
|
|
5
|
345
|
September 11, 2024
|
|
Request to Enable Offline Visitor Logs
|
|
0
|
59
|
September 11, 2024
|
|
Ability to change color of the typing dots in chat
|
|
3
|
131
|
September 8, 2024
|
|
Message - A new ticket has been created
|
|
2
|
415
|
August 13, 2024
|
|
E-Commerce Integration
|
|
5
|
371
|
June 24, 2024
|
|
Reply-To headers should not be ignored
|
|
2
|
377
|
June 19, 2024
|
|
Requesting to add java script method to send a message in Chat widget after visitor responds with specific message
|
|
0
|
268
|
June 4, 2024
|
|
Assign chats to agents automatically
|
|
8
|
912
|
February 16, 2024
|
|
Dark Mode for tawk.to
|
|
3
|
726
|
January 29, 2024
|
|
Desktop client taskbar ICON FLASH for incoming notifications
|
|
2
|
295
|
January 5, 2024
|
