|
Substantial improvement of the widget on the site
|
|
5
|
677
|
June 15, 2023
|
|
Enlarge KB images on click
|
|
9
|
621
|
May 15, 2025
|
|
Agent Availability Report
|
|
3
|
2093
|
October 25, 2024
|
|
Restrict agents from editing knowledge base
|
|
4
|
765
|
June 4, 2024
|
|
Getting Contact Attributes Via Form
|
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5
|
1350
|
April 17, 2024
|
|
Make pre-chat mandatory for each new service
|
|
12
|
2331
|
March 26, 2024
|
|
Merge tickets possiblity
|
|
1
|
692
|
June 28, 2023
|
|
Chat reason report (not tags)
|
|
4
|
652
|
June 21, 2023
|
|
Scribe Embed Integration in the Knowledge Base
|
|
4
|
842
|
April 7, 2025
|
|
Spam Protection against AI Credits
|
|
7
|
1080
|
March 24, 2025
|
|
Add iframe embeds to knowledge base
|
|
8
|
1495
|
January 28, 2025
|
|
Improved statistics (transactions attributed to agents)
|
|
0
|
419
|
November 26, 2024
|
|
Automatic ticket creation functionality for the chatbot
|
|
0
|
736
|
October 23, 2024
|
|
Cutom HTML footer for tickets
|
|
5
|
434
|
September 16, 2024
|
|
Add "End chat session" to shortcut's Actions
|
|
4
|
920
|
August 1, 2024
|
|
Allow custom CSS styling in Remove Branding plugin
|
|
1
|
1488
|
April 9, 2024
|
|
Feedback form in chat widget or outside of widget
|
|
1
|
776
|
March 30, 2024
|
|
Is there a way to round robin the different chats that come in to different agents?
|
|
4
|
1288
|
March 1, 2024
|
|
Change the branded text "Add free live chat to your site"
|
|
2
|
3116
|
December 15, 2023
|
|
Changing Tawk.to Text Displays (size, color, etc.)
|
|
7
|
3543
|
November 2, 2023
|
|
Better view for internal KB articles? Links to private articles?
|
|
3
|
652
|
October 19, 2023
|
|
KB > Copy public link to share
|
|
7
|
965
|
October 10, 2023
|
|
AI limit number of messages per visitor
|
|
5
|
1354
|
September 15, 2023
|
|
Tag List with check box
|
|
1
|
726
|
April 27, 2023
|
|
Activate Phone Number - coming soon
|
|
5
|
1119
|
September 29, 2025
|
|
Feature Request: Full Translation Support for Chat Interface Strings
|
|
3
|
319
|
September 22, 2025
|
|
npm package administration
|
|
10
|
296
|
July 21, 2025
|
|
Enhanced User Context: Add Current Page URL Passing to Chat/Apollo AI
|
|
5
|
505
|
July 14, 2025
|
|
Add Chat Widget default country code phone number or restriction country code
|
|
3
|
366
|
June 3, 2025
|
|
Customize Columns Monitoring Screen
|
|
7
|
566
|
May 29, 2025
|
