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Enlarge KB images on click
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9
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552
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May 15, 2025
|
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Agent Availability Report
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3
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1884
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October 25, 2024
|
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Getting Contact Attributes Via Form
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5
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1044
|
April 17, 2024
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Make pre-chat mandatory for each new service
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12
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1845
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March 26, 2024
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A superhero function that we need
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1
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483
|
September 25, 2023
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Merge tickets possiblity
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1
|
620
|
June 28, 2023
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Chat reason report (not tags)
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4
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593
|
June 21, 2023
|
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Scribe Embed Integration in the Knowledge Base
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4
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740
|
April 7, 2025
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Spam Protection against AI Credits
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7
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851
|
March 24, 2025
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Add iframe embeds to knowledge base
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8
|
1329
|
January 28, 2025
|
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Improved statistics (transactions attributed to agents)
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0
|
328
|
November 26, 2024
|
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Automatic ticket creation functionality for the chatbot
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0
|
528
|
October 23, 2024
|
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Cutom HTML footer for tickets
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5
|
373
|
September 16, 2024
|
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Add "End chat session" to shortcut's Actions
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4
|
699
|
August 1, 2024
|
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Restrict agents from editing knowledge base
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4
|
680
|
June 4, 2024
|
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Allow custom CSS styling in Remove Branding plugin
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1
|
1218
|
April 9, 2024
|
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Feedback form in chat widget or outside of widget
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1
|
663
|
March 30, 2024
|
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Is there a way to round robin the different chats that come in to different agents?
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4
|
1120
|
March 1, 2024
|
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Change the branded text "Add free live chat to your site"
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2
|
2933
|
December 15, 2023
|
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Better view for internal KB articles? Links to private articles?
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3
|
593
|
October 19, 2023
|
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KB > Copy public link to share
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7
|
844
|
October 10, 2023
|
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AI limit number of messages per visitor
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5
|
1113
|
September 15, 2023
|
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Tag List with check box
|
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1
|
677
|
April 27, 2023
|
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npm package administration
|
|
10
|
173
|
July 21, 2025
|
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Enhanced User Context: Add Current Page URL Passing to Chat/Apollo AI
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|
5
|
392
|
July 14, 2025
|
|
Customize Columns Monitoring Screen
|
|
7
|
501
|
May 29, 2025
|
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Reply to specific messages
|
|
1
|
203
|
March 27, 2025
|
|
Help distinguish messages from different properties (e.g. different background colour)
|
|
8
|
681
|
December 13, 2024
|
|
GDPR: Automatic deletion of customer/vistor data
|
|
2
|
557
|
November 25, 2024
|
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Allow customization of message that shows after a contact form is submitted
|
|
0
|
240
|
October 31, 2024
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