|
Widget design improvements - remove left line on pre-chat & grey outline of the widget
|
|
7
|
1082
|
May 17, 2024
|
|
Add more roles for property members
|
|
5
|
1470
|
April 1, 2024
|
|
Auto send custom message when a button is pressed on site
|
|
1
|
1158
|
March 30, 2024
|
|
Upload CSV to Apollo via API
|
|
1
|
959
|
March 28, 2024
|
|
Webhook for Chat Transfer by AI
|
|
0
|
918
|
March 27, 2024
|
|
Duplication of articles
|
|
0
|
781
|
March 4, 2024
|
|
Sending automatic greeting text should be available as I join chat with the visitor
|
|
2
|
1487
|
February 27, 2024
|
|
Use the same chat over multiple subdomains
|
|
1
|
1508
|
February 1, 2024
|
|
Improved support for the future
|
|
1
|
724
|
January 18, 2024
|
|
Ability to 'Sleep' or pause repeating notifications of the desktop app
|
|
1
|
1002
|
January 16, 2024
|
|
New Filter in Reports
|
|
2
|
683
|
January 9, 2024
|
|
Right mouse button should not be disabled in chat window
|
|
0
|
711
|
January 8, 2024
|
|
NPS Measurement
|
|
0
|
657
|
January 3, 2024
|
|
Visual chat request alerts should be available, not only sound
|
|
0
|
735
|
January 3, 2024
|
|
Google Business Profile Chat & Facebook Chat
|
|
2
|
1382
|
November 17, 2023
|
|
Add missed chat as a trigger in the API
|
|
1
|
783
|
November 15, 2023
|
|
Introduce departments hierarchy
|
|
1
|
1082
|
November 15, 2023
|
|
Avoid showing the Details ticket number to users on subject email
|
|
1
|
919
|
November 15, 2023
|
|
Data Reporting and Deleting Tags, and filtering by multiple tags
|
|
2
|
1655
|
November 10, 2023
|
|
Suggestion to add transfer to another team
|
|
2
|
750
|
October 23, 2023
|
|
Image upload option in Offline Widget
|
|
1
|
1095
|
September 25, 2023
|
|
Allow AI-Assist Avatar Upload
|
|
7
|
1844
|
September 8, 2023
|
|
Display "department" in the widget frontend dropdown alphabetically
|
|
1
|
804
|
September 4, 2023
|
|
Encuestas para evaluar a los agentes
|
|
1
|
640
|
June 30, 2023
|
|
Browser Extension
|
|
2
|
2261
|
May 30, 2023
|
|
Tickets: Custom status, settings and UX improvements
|
|
2
|
753
|
June 15, 2023
|
|
Sending Form by Shortcut
|
|
1
|
910
|
May 24, 2023
|
|
Upload multiple links at once in data sources
|
|
1
|
53
|
July 13, 2026
|
|
Automatic replies/triggers for tickets
|
|
1
|
78
|
July 7, 2026
|
|
We hope the Apple app supports a Simplified Chinese interface.
|
|
3
|
394
|
June 21, 2026
|
