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Limit number of concurrent chats per agent
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|
0
|
110
|
January 7, 2025
|
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Request: Add a Form for When You are Away
|
|
2
|
152
|
January 5, 2025
|
|
Facebook (FB) messenger should be in live chats, not in tickets.
|
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0
|
142
|
December 30, 2024
|
|
There's an Option to multiple login at the same time using one account
|
|
11
|
1676
|
December 23, 2024
|
|
Ticket Filter to allow searching of email address/ticket number
|
|
0
|
164
|
December 17, 2024
|
|
Scale mobile UI properly, especially the triggers above bubble
|
|
3
|
142
|
December 10, 2024
|
|
Adding filtration by departments and adding pre defined tags for specific properties
|
|
0
|
157
|
December 4, 2024
|
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Choose which departments to display on forms
|
|
1
|
119
|
December 2, 2024
|
|
Dark mode in Dashboard. 2024 is almost over, we still don't have it
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|
2
|
189
|
November 27, 2024
|
|
Like and Dislike
|
|
3
|
214
|
November 19, 2024
|
|
Silent installers for EXE or MSI creation
|
|
0
|
165
|
October 23, 2024
|
|
Hyperlink in Shortcuts
|
|
0
|
118
|
October 11, 2024
|
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Email notification when visitor starts a chat
|
|
10
|
1656
|
October 7, 2024
|
|
Custom Fonts for KB Articles
|
|
0
|
175
|
October 7, 2024
|
|
API - Feature Request
|
|
0
|
210
|
September 15, 2024
|
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How do I contact a user who has left via chat?
|
|
2
|
273
|
September 10, 2024
|
|
Close a Chat with customer
|
|
2
|
338
|
September 8, 2024
|
|
Shortcuts > search on shortcut text too
|
|
2
|
184
|
September 4, 2024
|
|
Being able to get sitemap.xml of knowledge center for use on our website
|
|
0
|
330
|
August 29, 2024
|
|
Custom attributes click to copy on mobile app
|
|
0
|
142
|
August 23, 2024
|
|
Display more than 2 options in widget dropdown menus (without requiring user to scroll)
|
|
5
|
475
|
August 20, 2024
|
|
Customizable Text for Mobile Chat Widget
|
|
0
|
202
|
August 19, 2024
|
|
New offer - when a visitor clicks on a new chat
|
|
0
|
172
|
August 19, 2024
|
|
Departments feature is useless
|
|
2
|
274
|
August 13, 2024
|
|
Personalized email
|
|
1
|
170
|
August 6, 2024
|
|
Ability to choose chat widget icon
|
|
9
|
481
|
August 3, 2024
|
|
Javascript API - open chat widget prefilled with message
|
|
2
|
1440
|
August 1, 2024
|
|
Add select list option in form
|
|
0
|
227
|
July 30, 2024
|
|
Remove scrolling from direct chat links
|
|
0
|
217
|
July 29, 2024
|
|
Opt out of Responder getting emails for manually created tickets
|
|
0
|
193
|
July 25, 2024
|
