|
Ability to 'Sleep' or pause repeating notifications of the desktop app
|
|
1
|
732
|
January 16, 2024
|
|
New Filter in Reports
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2
|
530
|
January 9, 2024
|
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Right mouse button should not be disabled in chat window
|
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0
|
517
|
January 8, 2024
|
|
NPS Measurement
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0
|
489
|
January 3, 2024
|
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Visual chat request alerts should be available, not only sound
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0
|
569
|
January 3, 2024
|
|
Google Business Profile Chat & Facebook Chat
|
|
2
|
1109
|
November 17, 2023
|
|
Add missed chat as a trigger in the API
|
|
1
|
617
|
November 15, 2023
|
|
Introduce departments hierarchy
|
|
1
|
833
|
November 15, 2023
|
|
Avoid showing the Details ticket number to users on subject email
|
|
1
|
730
|
November 15, 2023
|
|
Suggestion to add transfer to another team
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|
2
|
593
|
October 23, 2023
|
|
Image upload option in Offline Widget
|
|
1
|
894
|
September 25, 2023
|
|
Allow AI-Assist Avatar Upload
|
|
7
|
1576
|
September 8, 2023
|
|
Display "department" in the widget frontend dropdown alphabetically
|
|
1
|
611
|
September 4, 2023
|
|
Encuestas para evaluar a los agentes
|
|
1
|
498
|
June 30, 2023
|
|
Browser Extension
|
|
2
|
1925
|
May 30, 2023
|
|
Tickets: Custom status, settings and UX improvements
|
|
2
|
564
|
June 15, 2023
|
|
Sending Form by Shortcut
|
|
1
|
704
|
May 24, 2023
|
|
Enable Context-Aware API Calls by Passing Current Page URL to Apollo AI
|
|
4
|
774
|
January 8, 2026
|
|
Ability to adjust size of custom attention grabber
|
|
4
|
835
|
January 5, 2026
|
|
Tawk.to Integration with Microsoft Teams
|
|
1
|
139
|
December 5, 2025
|
|
[Completed] Dark mode in the Dashboard
|
|
4
|
601
|
December 5, 2025
|
|
Be able to change the fields in Ticket Form when adding on a Shortcut
|
|
3
|
272
|
December 1, 2025
|
|
Copy/Paste functionality for multilingual pages in Knowledge Base
|
|
2
|
634
|
October 4, 2025
|
|
Embed Tawk.to Inbox into an iFrame for tools like Teams or Clickup
|
|
2
|
2167
|
October 1, 2025
|
|
Ability to Edit Tags
|
|
1
|
395
|
September 27, 2025
|
|
Traffic Filtering
|
|
3
|
332
|
September 23, 2025
|
|
Choose which departments to display on forms
|
|
5
|
587
|
September 12, 2025
|
|
Welcome message in visitor language(IP address)
|
|
1
|
384
|
September 1, 2025
|
|
Add reply feature to chat conversations
|
|
1
|
491
|
September 1, 2025
|
|
Add Anchor Links to Knowledge Base Pages
|
|
3
|
371
|
August 1, 2025
|
