|
Client/Customer Portal
|
|
3
|
259
|
June 8, 2026
|
|
Make KB private to the web but available to AI assist.
|
|
0
|
204
|
May 12, 2026
|
|
Feature Request Priority: Text-to-Speech for AI Assist / Chatbot Replies
|
|
4
|
433
|
May 11, 2026
|
|
Bulk edit / shared business hours across multiple properties
|
|
1
|
315
|
April 28, 2026
|
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Filtering multiple status options
|
|
1
|
249
|
April 13, 2026
|
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Agent Profile Name in WhatsApp messages
|
|
1
|
289
|
April 8, 2026
|
|
add file formats.
|
|
3
|
516
|
April 8, 2026
|
|
Custom Ticket Forms in Live Chat
|
|
3
|
579
|
April 6, 2026
|
|
Always-visible Close Button for Chat Widget
|
|
1
|
702
|
June 12, 2025
|
|
AI reassign tickets based on context
|
|
0
|
354
|
March 10, 2026
|
|
Adding sound when a chat is being transfered on Facebook.
|
|
6
|
702
|
February 26, 2026
|
|
Ability to adjust size of custom attention grabber
|
|
6
|
1228
|
February 21, 2026
|
|
Feature Request: Support for Triggers in Messaging Channels (WhatsApp)
|
|
1
|
505
|
February 11, 2026
|
|
Enable Context-Aware API Calls by Passing Current Page URL to Apollo AI
|
|
4
|
1144
|
January 8, 2026
|
|
Tawk.to Integration with Microsoft Teams
|
|
1
|
442
|
December 5, 2025
|
|
[Completed] Dark mode in the Dashboard
|
|
4
|
927
|
December 5, 2025
|
|
Be able to change the fields in Ticket Form when adding on a Shortcut
|
|
3
|
577
|
December 1, 2025
|
|
Copy/Paste functionality for multilingual pages in Knowledge Base
|
|
2
|
823
|
October 4, 2025
|
|
Embed Tawk.to Inbox into an iFrame for tools like Teams or Clickup
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|
2
|
2857
|
October 1, 2025
|
|
Traffic Filtering
|
|
3
|
548
|
September 23, 2025
|
|
Choose which departments to display on forms
|
|
5
|
845
|
September 12, 2025
|
|
TURN OFF DND for idle tawk account
|
|
3
|
423
|
September 10, 2025
|
|
Welcome message in visitor language(IP address)
|
|
1
|
791
|
September 1, 2025
|
|
Add reply feature to chat conversations
|
|
1
|
665
|
September 1, 2025
|
|
Add Anchor Links to Knowledge Base Pages
|
|
3
|
588
|
August 1, 2025
|
|
Bi-directional voice interaction with Apollo
|
|
1
|
645
|
July 8, 2025
|
|
Suggestions chat en direct
|
|
10
|
660
|
July 2, 2025
|
|
Add Customizable Icons to Knowledge Base Categories
|
|
7
|
1299
|
June 26, 2025
|
|
Suggestions tawk.to
|
|
6
|
560
|
June 9, 2025
|
|
Being able to get sitemap.xml of knowledge center for use on our website
|
|
1
|
1389
|
June 1, 2025
|
