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Managing Knowledgebase - sub categories and bulk editing
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1
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440
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May 29, 2025
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Request for color theme option for dashboard. (Dark/ Light / Color option)
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1
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440
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April 30, 2025
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Ability to reply to specific messages
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3
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844
|
March 30, 2026
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Turn off authors and publish date in KB articles
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2
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569
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March 4, 2025
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Feature Request: Save All Visitor Sessions Including Non-responsive Visitors
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2
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932
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February 12, 2025
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Keep the visitor source info on the contact info section
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1
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880
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February 6, 2025
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Better filtering options for tickets/chats
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1
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668
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February 5, 2025
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KnowledgeBase Articles& Categories QOL
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1
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649
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January 27, 2025
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Customize font style and size of the title in knowledge base article
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1
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537
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January 16, 2025
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Increase chat time before inactivity and close
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0
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695
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January 7, 2025
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Limit number of concurrent chats per agent
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0
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872
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January 7, 2025
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There's an Option to multiple login at the same time using one account
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11
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4920
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December 23, 2024
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Ticket Filter to allow searching of email address/ticket number
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0
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758
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December 17, 2024
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Using form in active chat
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0
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865
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December 12, 2024
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Scale mobile UI properly, especially the triggers above bubble
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3
|
878
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December 10, 2024
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Contact form option for only phone number, email etc.
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1
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1119
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December 4, 2024
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Adding filtration by departments and adding pre defined tags for specific properties
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0
|
610
|
December 4, 2024
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Like and Dislike
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3
|
584
|
November 19, 2024
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Silent installers for EXE or MSI creation
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0
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649
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October 23, 2024
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Hyperlink in Shortcuts
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0
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495
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October 11, 2024
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Email notification when visitor starts a chat
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|
10
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6584
|
October 7, 2024
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Custom Fonts for KB Articles
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0
|
597
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October 7, 2024
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Aligned to right or left as per the language select for the messages.
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0
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485
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October 4, 2024
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API - Feature Request
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0
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744
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September 15, 2024
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How do I contact a user who has left via chat?
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2
|
1169
|
September 10, 2024
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Close a Chat with customer
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2
|
948
|
September 8, 2024
|
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Shortcuts > search on shortcut text too
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2
|
581
|
September 4, 2024
|
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Custom attributes click to copy on mobile app
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0
|
487
|
August 23, 2024
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Display more than 2 options in widget dropdown menus (without requiring user to scroll)
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5
|
964
|
August 20, 2024
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Customizable Text for Mobile Chat Widget
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|
0
|
701
|
August 19, 2024
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