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KnowledgeBase Articles& Categories QOL
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1
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598
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January 27, 2025
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Customize font style and size of the title in knowledge base article
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1
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485
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January 16, 2025
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Increase chat time before inactivity and close
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0
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638
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January 7, 2025
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Limit number of concurrent chats per agent
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0
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796
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January 7, 2025
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There's an Option to multiple login at the same time using one account
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11
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4477
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December 23, 2024
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Ticket Filter to allow searching of email address/ticket number
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0
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692
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December 17, 2024
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Using form in active chat
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0
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794
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December 12, 2024
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Scale mobile UI properly, especially the triggers above bubble
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3
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751
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December 10, 2024
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Contact form option for only phone number, email etc.
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1
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1020
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December 4, 2024
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Adding filtration by departments and adding pre defined tags for specific properties
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0
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542
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December 4, 2024
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Like and Dislike
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3
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529
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November 19, 2024
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Silent installers for EXE or MSI creation
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0
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585
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October 23, 2024
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Hyperlink in Shortcuts
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0
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435
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October 11, 2024
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Email notification when visitor starts a chat
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10
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5357
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October 7, 2024
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Custom Fonts for KB Articles
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0
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529
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October 7, 2024
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Aligned to right or left as per the language select for the messages.
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0
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438
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October 4, 2024
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API - Feature Request
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0
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675
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September 15, 2024
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How do I contact a user who has left via chat?
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2
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1096
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September 10, 2024
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Close a Chat with customer
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2
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862
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September 8, 2024
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Shortcuts > search on shortcut text too
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2
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527
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September 4, 2024
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Custom attributes click to copy on mobile app
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0
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438
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August 23, 2024
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Display more than 2 options in widget dropdown menus (without requiring user to scroll)
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5
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896
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August 20, 2024
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Customizable Text for Mobile Chat Widget
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0
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638
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August 19, 2024
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New offer - when a visitor clicks on a new chat
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0
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470
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August 19, 2024
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Departments feature is useless
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2
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757
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August 13, 2024
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Personalized email
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1
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436
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August 6, 2024
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Ability to choose chat widget icon
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9
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1865
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August 3, 2024
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Add select list option in form
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0
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636
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July 30, 2024
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Remove scrolling from direct chat links
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0
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642
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July 29, 2024
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Opt out of Responder getting emails for manually created tickets
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0
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520
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July 25, 2024
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