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SLA request for live chat and ticket
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|
1
|
1133
|
August 8, 2023
|
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Tickets > Notification or bubbles for new customer replies
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2
|
808
|
July 27, 2023
|
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KB > View Stats
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1
|
634
|
July 27, 2023
|
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System "down" notification
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1
|
655
|
July 19, 2023
|
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Send Form Email Notification to a Different Email Based on Time Submitted
|
|
1
|
709
|
July 18, 2023
|
|
Attract no-code-Android developers by bringing push notification feature in Tawk
|
|
1
|
926
|
July 17, 2023
|
|
Scheduling of Reports
|
|
2
|
760
|
July 17, 2023
|
|
Makes any elements like input box bigger on website
|
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1
|
725
|
July 13, 2023
|
|
Open tickets by IA
|
|
1
|
798
|
July 10, 2023
|
|
I want the Branch option on live chat in form builder
|
|
1
|
711
|
July 10, 2023
|
|
AI Phone handlers
|
|
1
|
694
|
July 7, 2023
|
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Contact detailed report
|
|
1
|
980
|
June 26, 2023
|
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Chat service queue in tawk.to
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|
1
|
1035
|
June 21, 2023
|
|
Monitoring Chat agents closely
|
|
3
|
2420
|
June 21, 2023
|
|
Is there capacity to create a "filter by date range" feature in the Inbox -> Chats page?
|
|
2
|
941
|
June 20, 2023
|
|
Is it possible to add a feature where users can link a website to the knowledge base?
|
|
2
|
863
|
June 20, 2023
|
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(Windows App) Spanish spell Check in the knowledge base
|
|
1
|
677
|
June 16, 2023
|
|
Margin & Padding & width / height functionality to the mobile chat window
|
|
2
|
2061
|
June 14, 2023
|
|
When teammates refresh a page, it scrambles the chat queue
|
|
2
|
691
|
June 13, 2023
|
|
Chat Communication between agents: notifications and customizations
|
|
1
|
718
|
June 12, 2023
|
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Triggers to get fired when agents are offline
|
|
2
|
1134
|
June 11, 2023
|
|
Copy+Paste images on an article in the KB
|
|
2
|
863
|
June 9, 2023
|
|
Modify the "related article" setting (the view)
|
|
2
|
695
|
June 8, 2023
|
|
Select Alias when logging in
|
|
2
|
754
|
June 2, 2023
|
|
Redirects To Another Platform
|
|
1
|
1409
|
April 16, 2023
|
|
A spyhole to see visitors, while Chat is offline
|
|
1
|
1112
|
May 22, 2023
|
|
Hourly Breakdown of Historical Number of Visitors
|
|
2
|
867
|
May 17, 2023
|
|
Forward mail for auto open ticket
|
|
1
|
1303
|
May 17, 2023
|
|
Make a feature where one agent can speak to two customers in the same chat - so the two customers can see each others messages AND the agents
|
|
1
|
725
|
May 15, 2023
|
|
Different Sounds by Property visited
|
|
1
|
666
|
May 6, 2023
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