|
Request to show the session information in Details tab of chat
|
|
5
|
565
|
June 6, 2024
|
|
"End Chat" for agents
|
|
3
|
374
|
June 5, 2024
|
|
Add customize button in Chat widget
|
|
0
|
252
|
June 4, 2024
|
|
Ability to connect our OpenAI Assistant (ChatGPT API)
|
|
3
|
1100
|
June 1, 2024
|
|
Limit access for agents to KB articles
|
|
0
|
160
|
May 28, 2024
|
|
Video Links in shortcuts
|
|
0
|
177
|
May 28, 2024
|
|
Larger images in the KB articles
|
|
0
|
125
|
May 23, 2024
|
|
Allow to set custom parameters via JS API
|
|
0
|
151
|
May 17, 2024
|
|
Ability to remotely log someone out if they forget to do so; Admin ability
|
|
0
|
200
|
May 15, 2024
|
|
Mobile View - Allow changing of the wording of the button
|
|
0
|
153
|
April 29, 2024
|
|
Show a visitor's location State, not just City
|
|
0
|
142
|
April 12, 2024
|
|
Extend Deparments Creation limit more than 20
|
|
0
|
131
|
April 11, 2024
|
|
Tags in column & changing status
|
|
0
|
138
|
April 3, 2024
|
|
Integrate AI assist with discord
|
|
0
|
175
|
March 31, 2024
|
|
Ability to change color of search answers on the Knowledge Base
|
|
1
|
179
|
March 30, 2024
|
|
Add Timesheet for Employee hours worked
|
|
1
|
178
|
March 30, 2024
|
|
Add ability to pay by Crypto currencies , or alt methods
|
|
1
|
210
|
March 30, 2024
|
|
Ability to filter tickets by Priority
|
|
1
|
214
|
March 30, 2024
|
|
Website data extraction
|
|
1
|
182
|
March 30, 2024
|
|
When I ask my clients to join me, I want to turn off my team members, and then I want to know how to turn off or not let them join me after I let them contact my platform.
|
|
1
|
221
|
March 30, 2024
|
|
Disable "Visitors Navigation"
|
|
1
|
236
|
March 30, 2024
|
|
Agent triggers from website
|
|
1
|
197
|
March 30, 2024
|
|
Attention Agent During an Active Chat
|
|
2
|
222
|
March 29, 2024
|
|
Problem with translator
|
|
1
|
201
|
March 28, 2024
|
|
Notification color of first message popping up on the website
|
|
1
|
293
|
March 28, 2024
|
|
Integration with Moodle
|
|
0
|
173
|
March 25, 2024
|
|
Duplication of articles
|
|
0
|
220
|
March 4, 2024
|
|
Block my own traffic
|
|
1
|
231
|
February 27, 2024
|
|
Allow customers to view all help articles without the need to search via keyword in the chatbox
|
|
1
|
203
|
February 27, 2024
|
|
AI Data Source KnowledgeBase Article On-Off
|
|
1
|
382
|
February 7, 2024
|
