|
Stop making chat disappearing for people using add blocker, the chat used to help lost people
|
|
2
|
1174
|
April 19, 2023
|
|
Remove Old Agents From Account / Direct Message List
|
|
1
|
1249
|
April 27, 2023
|
|
Some Apple iPhone users are unable to contact our customer service team.
|
|
1
|
13
|
December 15, 2025
|
|
MFA automatically logging out active sessions
|
|
1
|
19
|
December 13, 2025
|
|
Work Order Ticket System with SKUs, Inventory Management, Purchase Order/Procurement System
|
|
2
|
42
|
December 9, 2025
|
|
Easy KB Enhancements (first published date stamp, approval process, reporting innacurate info)
|
|
2
|
67
|
December 8, 2025
|
|
Have Affiliate Link Populate on Our Widgets
|
|
1
|
31
|
December 8, 2025
|
|
Allow us to duplicate a Property
|
|
1
|
33
|
December 8, 2025
|
|
Cumulative total of visits over a specified period
|
|
1
|
59
|
November 24, 2025
|
|
"End chat" feature for agents
|
|
11
|
3067
|
November 21, 2025
|
|
add file formats.
|
|
1
|
107
|
November 17, 2025
|
|
Traditional looking pop up panel
|
|
1
|
134
|
November 3, 2025
|
|
Auto correction in windows app
|
|
1
|
131
|
November 3, 2025
|
|
We hope the Apple app supports a Simplified Chinese interface.
|
|
1
|
74
|
November 3, 2025
|
|
Wish: Let customer choose initial widget screen (ie, link directly to chat)
|
|
3
|
257
|
October 28, 2025
|
|
Ticket HTML View - don't display entire thread in replies
|
|
3
|
208
|
October 16, 2025
|
|
Link Departments to Suggested messages in the Welcome message
|
|
1
|
230
|
October 14, 2025
|
|
Forward Tickets/email and search function cross properties
|
|
5
|
284
|
October 14, 2025
|
|
Change Nickname and Supported Languages
|
|
3
|
328
|
October 13, 2025
|
|
Improvements Needed for the Reporting Page
|
|
3
|
274
|
October 13, 2025
|
|
Background image in chatbox
|
|
1
|
239
|
October 10, 2025
|
|
Shortcuts trigger a webhook
|
|
1
|
236
|
October 3, 2025
|
|
Workaround for SLA
|
|
6
|
320
|
October 3, 2025
|
|
Missed Chat Transfer Request notification by email to admins
|
|
1
|
295
|
September 30, 2025
|
|
Add MMS to Twilio integration
|
|
1
|
262
|
September 29, 2025
|
|
Voice option for AI Assist bot
|
|
1
|
186
|
September 25, 2025
|
|
Option to Disable Notifications for Chat-to-Video Call Conversions
|
|
1
|
241
|
September 25, 2025
|
|
Obtaining Trusted Security Certification(s)
|
|
3
|
914
|
September 16, 2025
|
|
Add option to disable chat users to update their name
|
|
1
|
315
|
September 15, 2025
|
|
Chat Widget - Override Scheduler
|
|
2
|
208
|
September 15, 2025
|
