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Disabling Navigation/Visitor History for the Mobile App
|
|
3
|
1554
|
May 30, 2023
|
|
Chats with visitors: Reopen chat and notifications
|
|
3
|
2773
|
June 14, 2023
|
|
Ability to remove a property member from an internal group chat
|
|
1
|
1452
|
April 27, 2023
|
|
Group by according to Multiple choice
|
|
2
|
1481
|
June 6, 2023
|
|
Chat and ticket list: sortable column headings
|
|
2
|
865
|
May 29, 2023
|
|
Customize Dashboard?
|
|
2
|
1133
|
May 25, 2023
|
|
Disable visitor typingCan the parrot that is on the bottom of the chat ear where people type be moved higher function
|
|
2
|
1349
|
May 25, 2023
|
|
Feature to initiate a chat with specific agent
|
|
1
|
1164
|
May 25, 2023
|
|
Export of Convesations/Tickets to Zendesk
|
|
3
|
2299
|
May 15, 2023
|
|
Quick Responses in Chat for Customers
|
|
2
|
1142
|
May 12, 2023
|
|
Visitor page navigator report
|
|
1
|
870
|
May 4, 2023
|
|
Stop making chat disappearing for people using add blocker, the chat used to help lost people
|
|
2
|
1462
|
April 19, 2023
|
|
Remove Old Agents From Account / Direct Message List
|
|
1
|
1773
|
April 27, 2023
|
|
Add spam detection & minimum character limit for form message field
|
|
1
|
43
|
September 17, 2026
|
|
Timed triggers from admin side
|
|
1
|
74
|
September 14, 2026
|
|
Export AI Assist FAQs for review and knowledge management
|
|
1
|
106
|
September 7, 2026
|
|
Support for more advanced AI models
|
|
2
|
142
|
August 28, 2026
|
|
Kanban style "deal pipelines" in the CRM
|
|
7
|
1420
|
August 19, 2026
|
|
Make ticket "email address" viewable on the Dashboard
|
|
6
|
278
|
August 12, 2026
|
|
Automatic contact details population
|
|
1
|
214
|
August 11, 2026
|
|
Allow Avatar via JS
|
|
3
|
225
|
August 10, 2026
|
|
BYOK Credit Support for AI Agents
|
|
1
|
210
|
August 4, 2026
|
|
NeetoRecord as Video Source
|
|
1
|
217
|
July 1, 2026
|
|
Some Apple iPhone users are unable to contact our customer service team.
|
|
5
|
673
|
June 25, 2026
|
|
Whatsapp groups automatic replies.
|
|
1
|
242
|
June 21, 2026
|
|
Export/Import Contact Custom Attributes
|
|
1
|
308
|
June 18, 2026
|
|
Knowledge base improvement
|
|
1
|
327
|
June 17, 2026
|
|
Feature Request: Accessibility Audit WCAG-Guidelines
|
|
1
|
308
|
June 1, 2026
|
|
Ticket HTML View - don't display entire thread in replies
|
|
5
|
663
|
May 28, 2026
|
|
Dashboard accessibility
|
|
1
|
564
|
May 26, 2026
|
