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"End chat" feature for agents
|
|
9
|
2705
|
June 26, 2025
|
|
Request support for `mailto:` links within the content of the Tawk.to widget
|
|
1
|
223
|
June 25, 2025
|
|
Edit feature for the emails automations
|
|
1
|
162
|
June 23, 2025
|
|
More customization for the design of knowledge base
|
|
1
|
185
|
June 22, 2025
|
|
Accessibility with KB and ticket submission
|
|
1
|
230
|
June 13, 2025
|
|
Always-visible Close Button for Chat Widget
|
|
1
|
215
|
June 12, 2025
|
|
Drop into chat on first click
|
|
1
|
237
|
June 4, 2025
|
|
Request: Improve Chat History Availability After Agent Ends Session
|
|
1
|
226
|
June 4, 2025
|
|
Export detailed chat data to CSV
|
|
1
|
300
|
June 3, 2025
|
|
Have an Option to Ban Device
|
|
1
|
202
|
June 3, 2025
|
|
Silent resolve of support tix
|
|
5
|
167
|
June 2, 2025
|
|
Improve the border in the inicial chat screen with the triggers action
|
|
2
|
165
|
May 28, 2025
|
|
Stelth mode for agents
|
|
1
|
174
|
May 27, 2025
|
|
View Article Status on the Knowledgebase List View
|
|
1
|
181
|
May 27, 2025
|
|
Please bring back chatinput on triggers 🙏🏻
|
|
6
|
364
|
May 21, 2025
|
|
Request: Table of contents in knowledge base
|
|
1
|
176
|
May 21, 2025
|
|
Do Not Want to See Live Preview of Users' Responses
|
|
2
|
330
|
April 21, 2025
|
|
Statistics - Time spent by user by session for Audio Video Add on (Agent Productivity KPI)
|
|
1
|
183
|
April 11, 2025
|
|
RTL support development
|
|
1
|
196
|
April 8, 2025
|
|
Standardize thumbnailing when sharing knowledge base links
|
|
1
|
173
|
April 4, 2025
|
|
Couple NotebookLM with the AI
|
|
1
|
184
|
April 4, 2025
|
|
JavaScript API: creating attributes
|
|
1
|
614
|
April 2, 2025
|
|
Activate AI using the Triggers configuration
|
|
1
|
408
|
March 28, 2025
|
|
Change hard coded "Message Me" text
|
|
3
|
284
|
March 18, 2025
|
|
Support for editing ticket reminder text in shortcuts, allowing custom fields to be added
|
|
0
|
300
|
March 13, 2025
|
|
Calendar Integration
|
|
3
|
329
|
March 3, 2025
|
|
Feature to Export All Knowledge Base
|
|
1
|
338
|
February 21, 2025
|
|
Ticket submission form to include attachment option for images
|
|
2
|
268
|
February 20, 2025
|
|
Kanban style "deal pipelines" in the CRM
|
|
3
|
676
|
February 20, 2025
|
|
JOB TITLE in pre-chat form
|
|
1
|
212
|
February 18, 2025
|
