|
Prevent auto change status to Open & Pending when chatting through FB Messenger or WhatsApp channel
|
|
4
|
544
|
January 21, 2026
|
|
Minimize chat button
|
|
3
|
619
|
January 15, 2026
|
|
Triggers / Automations expansion
|
|
1
|
421
|
December 30, 2025
|
|
Lead Capture Form Access on Mobile
|
|
1
|
474
|
December 30, 2025
|
|
Upgrade Tawk [Urgent]
|
|
2
|
645
|
December 29, 2025
|
|
Chat Widget - Override Scheduler
|
|
3
|
752
|
December 29, 2025
|
|
Adding new folders to "Inbox"
|
|
1
|
482
|
December 24, 2025
|
|
Optional ticket submission conformation email - change language
|
|
1
|
419
|
December 22, 2025
|
|
Workaround for SLA
|
|
8
|
840
|
December 18, 2025
|
|
MFA automatically logging out active sessions
|
|
1
|
593
|
December 13, 2025
|
|
Easy KB Enhancements (first published date stamp, approval process, reporting innacurate info)
|
|
2
|
381
|
December 8, 2025
|
|
Have Affiliate Link Populate on Our Widgets
|
|
1
|
316
|
December 8, 2025
|
|
Allow us to duplicate a Property
|
|
1
|
314
|
December 8, 2025
|
|
Cumulative total of visits over a specified period
|
|
1
|
324
|
November 24, 2025
|
|
"End chat" feature for agents
|
|
11
|
4588
|
November 21, 2025
|
|
Traditional looking pop up panel
|
|
1
|
398
|
November 3, 2025
|
|
Wish: Let customer choose initial widget screen (ie, link directly to chat)
|
|
3
|
1100
|
October 28, 2025
|
|
Link Departments to Suggested messages in the Welcome message
|
|
1
|
575
|
October 14, 2025
|
|
Change Nickname and Supported Languages
|
|
3
|
771
|
October 13, 2025
|
|
Background image in chatbox
|
|
1
|
447
|
October 10, 2025
|
|
Shortcuts trigger a webhook
|
|
1
|
480
|
October 3, 2025
|
|
Missed Chat Transfer Request notification by email to admins
|
|
1
|
668
|
September 30, 2025
|
|
Add MMS to Twilio integration
|
|
1
|
502
|
September 29, 2025
|
|
Voice option for AI Assist bot
|
|
1
|
461
|
September 25, 2025
|
|
Option to Disable Notifications for Chat-to-Video Call Conversions
|
|
1
|
680
|
September 25, 2025
|
|
Obtaining Trusted Security Certification(s)
|
|
3
|
1488
|
September 16, 2025
|
|
Add option to disable chat users to update their name
|
|
1
|
671
|
September 15, 2025
|
|
[Done] Include CC in tickets
|
|
8
|
2117
|
September 5, 2025
|
|
Removed the brand logo function. Support adding multiple domain names in domain name settings.
|
|
1
|
388
|
August 25, 2025
|
|
Export chats via API
|
|
7
|
3571
|
August 20, 2025
|
