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Always-visible Close Button for Chat Widget
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1
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413
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June 12, 2025
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Drop into chat on first click
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1
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349
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June 4, 2025
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Request: Improve Chat History Availability After Agent Ends Session
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1
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389
|
June 4, 2025
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Export detailed chat data to CSV
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1
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600
|
June 3, 2025
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Have an Option to Ban Device
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1
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396
|
June 3, 2025
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Silent resolve of support tix
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5
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294
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June 2, 2025
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Improve the border in the inicial chat screen with the triggers action
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2
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278
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May 28, 2025
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Stelth mode for agents
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1
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278
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May 27, 2025
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View Article Status on the Knowledgebase List View
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1
|
289
|
May 27, 2025
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Please bring back chatinput on triggers 🙏🏻
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6
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746
|
May 21, 2025
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Request: Table of contents in knowledge base
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1
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273
|
May 21, 2025
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Do Not Want to See Live Preview of Users' Responses
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2
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491
|
April 21, 2025
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Statistics - Time spent by user by session for Audio Video Add on (Agent Productivity KPI)
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1
|
269
|
April 11, 2025
|
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RTL support development
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1
|
278
|
April 8, 2025
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Standardize thumbnailing when sharing knowledge base links
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1
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259
|
April 4, 2025
|
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Couple NotebookLM with the AI
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1
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277
|
April 4, 2025
|
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JavaScript API: creating attributes
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1
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1082
|
April 2, 2025
|
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Activate AI using the Triggers configuration
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1
|
740
|
March 28, 2025
|
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Change hard coded "Message Me" text
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3
|
439
|
March 18, 2025
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Support for editing ticket reminder text in shortcuts, allowing custom fields to be added
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0
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384
|
March 13, 2025
|
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Calendar Integration
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3
|
500
|
March 3, 2025
|
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Feature to Export All Knowledge Base
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1
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497
|
February 21, 2025
|
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Ticket submission form to include attachment option for images
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2
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369
|
February 20, 2025
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Kanban style "deal pipelines" in the CRM
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3
|
792
|
February 20, 2025
|
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JOB TITLE in pre-chat form
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1
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317
|
February 18, 2025
|
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if an agent forgets to reply in the middle of conservation, automatically send a message
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1
|
593
|
February 17, 2025
|
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Allow click on copy on custom attribute
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3
|
314
|
February 11, 2025
|
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Keep the visitor source info on the contact info section
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|
1
|
572
|
February 6, 2025
|
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Add a Webhook for Knowledgebase Articles
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|
1
|
326
|
February 5, 2025
|
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Ability to transfer chat BACK to AI
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|
1
|
435
|
February 4, 2025
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