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"End chat" feature for agents
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11
|
4924
|
November 21, 2025
|
|
Traditional looking pop up panel
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1
|
478
|
November 3, 2025
|
|
Wish: Let customer choose initial widget screen (ie, link directly to chat)
|
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3
|
1285
|
October 28, 2025
|
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Link Departments to Suggested messages in the Welcome message
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|
1
|
664
|
October 14, 2025
|
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Background image in chatbox
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1
|
523
|
October 10, 2025
|
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Shortcuts trigger a webhook
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1
|
566
|
October 3, 2025
|
|
Missed Chat Transfer Request notification by email to admins
|
|
1
|
766
|
September 30, 2025
|
|
Add MMS to Twilio integration
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|
1
|
581
|
September 29, 2025
|
|
Voice option for AI Assist bot
|
|
1
|
552
|
September 25, 2025
|
|
Option to Disable Notifications for Chat-to-Video Call Conversions
|
|
1
|
773
|
September 25, 2025
|
|
Obtaining Trusted Security Certification(s)
|
|
3
|
1670
|
September 16, 2025
|
|
Add option to disable chat users to update their name
|
|
1
|
785
|
September 15, 2025
|
|
[Done] Include CC in tickets
|
|
8
|
2274
|
September 5, 2025
|
|
Removed the brand logo function. Support adding multiple domain names in domain name settings.
|
|
1
|
491
|
August 25, 2025
|
|
Export chats via API
|
|
7
|
3858
|
August 20, 2025
|
|
Automate adding a tag to a contact based on them viewing a certain page on my website
|
|
1
|
471
|
August 1, 2025
|
|
Chat coversation available when ticket is created
|
|
1
|
446
|
August 1, 2025
|
|
Remove limit of 18 sub-categories
|
|
5
|
672
|
August 1, 2025
|
|
Categorize and Search Image Gallery
|
|
1
|
401
|
July 31, 2025
|
|
Display email address for Property Members in admin dashboard
|
|
1
|
649
|
July 31, 2025
|
|
Base Prompt need to upgrade
|
|
1
|
853
|
July 27, 2025
|
|
New connexion » LinkedIn Business Page Inbox
|
|
3
|
485
|
July 24, 2025
|
|
Toggling between ongoing active chats
|
|
3
|
775
|
July 17, 2025
|
|
Duplicating Knowledge Base Article
|
|
1
|
723
|
July 16, 2025
|
|
Add Authentication Feature with Auðkenni Integration
|
|
1
|
787
|
July 8, 2025
|
|
Edit permissions for agent and creating new roles
|
|
1
|
712
|
July 7, 2025
|
|
Improve Help Center Layout
|
|
3
|
516
|
July 7, 2025
|
|
Request support for `mailto:` links within the content of the Tawk.to widget
|
|
1
|
613
|
June 25, 2025
|
|
Edit feature for the emails automations
|
|
1
|
531
|
June 23, 2025
|
|
More customization for the design of knowledge base
|
|
1
|
528
|
June 22, 2025
|
